BoxHauls FAQ
These are the questions that don’t have their own page. For costs, see BoxHauls pricing. For insurance, vetting and claims, see trust and safety. For the trip from booking to drop-off, see how BoxHauls works.
Questions
Where does BoxHauls operate?
BoxHauls serves Fresno and Clovis, California, within 25 miles. More cities will be added when there are enough drivers to serve them.
Can I book on the web, or do I need the app?
You can book on the web or in the BoxHauls app. Both show the price before you book.
Can I ride along in the truck?
[TODO: ride-along policy]
Do I need to be there for pickup and drop-off?
[TODO: whether someone must be present at both ends]
Can I book for the same day?
Yes. When you book, choose as soon as possible, or pick a date up to 14 days ahead and a two-hour time window.
Will the driver assemble or install anything?
[TODO: confirm drivers don't assemble furniture or connect appliances]
Does BoxHauls work with businesses?
Yes. BoxHauls takes jobsite material runs, apartment turnovers and store deliveries for businesses. [TODO: business accounts and invoicing]
How do I become a driver?
Drivers apply through the driver section of the site. The link is in the footer of every page.