How BoxHauls checks drivers and trucks
Yes. Every BoxHauls driver passes a background check through Checkr before they can accept a trip. Their license, insurance and truck are checked too.
The checks
| Check | What it confirms | Done by |
|---|---|---|
| Identity | The driver is who they say they are | Checkr |
| Criminal background | [TODO: which records the check covers] | Checkr |
| Driver’s license and driving record | A valid license and an acceptable record | [TODO: provider for the driving-record check] |
| Vehicle | The pickup is roadworthy and fit for hauling | [TODO: how trucks are inspected] |
| Insurance | The driver carries auto insurance | [TODO: minimum auto coverage drivers must carry] |
Staying active
[TODO: re-check cadence and the rating threshold drivers must keep]What drivers bring
Drivers bring straps and moving blankets to secure and protect your items. The full requirements drivers sign up under are on the driver requirements page.
For insurance and damage claims, go back to trust and safety.
Questions
Are BoxHauls drivers background checked?
Yes. Every driver passes a background check through Checkr before they can accept a trip.
Do drivers use their own trucks?
Yes. Drivers haul in their own pickup trucks, and the truck is verified before the driver's first trip.
How often are drivers re-checked?
[TODO: re-check cadence]
What happens if a driver gets bad ratings?
[TODO: rating threshold for staying active]